delivery terms
You need to register on the website in order to purchase a product on our online shop.
While registering, indicate all the needed information correctly, including your address in the contact information, so the product will be delivered without any resistance.
Payment for product is made at the moment of placing an order. Payment can be made using bank cards, as well as a transaction based on invoice.
- Register on the website, indicate detailed information.
- Add desirable items into the basket. You can add several items in the basket and order together.
- Select the delivery address or add a new address, indicate the card information and press the button – PAY.
The delivery cost will be calculated according to location and the weight of the purchased product.
1. Delivery service in Tbilisi
The purchased item will be delivered at the indicated address, within 1-3 working days after the purchase.
Any purchased item can be returned and refunded only in the case of defective product. Every item is checked upon return. After the examination, the products that are not eligible for return (for example: if the receipt is not present, the product is used and in other cases), in order to return or exchange the product, Mova Jewelry reserves the right not to refund the money or not to exchange the product.
Only the price that was present at the moment of the purchase is considered during exchange, return or refund.
2. Georgian Post
Regions: the item will be delivered at the indicated address, if the adult person is not present at the moment of the item delivery the item will be sent to the city post (the nearest branch to your indicated address), you will receive a notification about this. You can visit the post office and pick up the item during five workdays. Have your identification card with you. After five workdays, the item will be sent back to the shop. The delivery price will be calculated by the program according to the item (items) weight, after you indicate the address.
Terms of delivery:
Standard: 2-6 workdays.
Express Delivery: 1-4 workdays.
Foreign countries: The package is delivered to the buyer at the address via one-time visit, or at the post service center of the country of destination. The package is delivered directly to the buyer or to the circle of persons defined by the postal legislation of the country of destination.
In case if the package is not delivered to the buyer, it is kept at the postal service center of the country of destination for 30 days, then it will be returned back to the seller.
Terms of delivery:
The terms for the transportation and delivery of the package to the buyer are – 7-21 workdays.